At B&C Specialty Products we are committed to providing the best customer service possible. We will make every reasonable effort to insure that your order is securely and accurately packed for shipping—and that it arrives in a timely fashion.
In order to avoid potential inconvenience or misunderstanding, please consider the following when selecting from among the shipping options—
Mastercard, Visa, Discover, American Express, and Wire Transfer.
We make every effort to display the most current and accurate product and inventory information. In the event that an available date changes, exceeding 30 days from time of order placed, you will be notified via email or mail. Contact us for current product available dates.
Sales tax and local taxes on merchandise will be charged for the following states: KS
MINIMUM SHIPPING COSTS
There will be a $7.00 minimum shipping charge on all orders so that we may cover our shipping and packaging costs.
The shipping calculator is for informational purposes only! It is ONLY an estimate and NOT a quote.
TIME OF ORDER
The time of day in which your order is placed can affect when it can be processed and packaged for shipment. Although we often ship within 24 hours, please allow up to 3 business days for “Ground” orders to be processed. Please remember also that items ordered via Internet, over the weekend, or on a holiday will not be shipped until the next business day, at the earliest.
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The availability of our products can change from time to time. The great majority of our products are in stock, with immediate availability. We may run short occasionally which can affect the shipping date. Should there be a delay in processing your order, we will advise you of the situation and seek further instructions.
B&C Specialty Products, Inc. reserves the right to limit quantities. Orders submitted online may not be automatically accepted. Once a quantity order is submitted online a B&C representative will contact you with current P&A.
All carriers, UPS and FedEx, BEGIN counting shipping time on the business day FOLLOWING the day of pick-up. For example: an item ordered (and processed) on a Monday, with requested 3rd Day shipping, would be scheduled for delivery by UPS or FedEx on Thursday—simply add 3 additional business days to the date of your order.
INSURANCE & CONFIRMATION
If you desire insurance on your package, you must request it. Please call for additional fees for this service. All USPS shipments will ship at a minimum of Priority Mail with Delivery Confirmation. First Class or Parcel Post may be requested, however the customer must assume responsibility for any loss in shipping. An electronic “Shipping Confirmation” is available free to customers selecting UPS or Fedex who provide an email address with their order. This message is sent the day the order is shipped and will confirm the package carrier, tracking number, and expected delivery date.
We are happy to try and meet your AOG needs, whenever practical, and will strive to expedite processing in our facility - without additional “handling” fees. Please advise us of time-critical needs when ordering, so that we may better serve you.
We strive to give you the best possible pricing on shipping. Any order shipped outside of the continental United States may encounter significantly higher costs. PLEASE call if you need the exact amount for shipping. Shipping charges shown on the shipping screen are not reliable and are for informational purposes only. Please contact us by phone or email with your full shipping address and we will provide a quote for you. International orders are subject to additional customs/brokerage charges for fees, duties, and taxes, all of which are the responsibility of the customer. These additional charges can be quite costly in some countries. Please seek information from your local customs office before placing your order.
We strongly recommend UPS or FedEx for shipping, both for reliability and traceability. If postal is still requested, we recommend Global Express and will not ship via Global Priority. Please keep in mind that we do not file insurance claims, should the package be lost or damaged.
When you place an order, you are agreeing to pay the shipping charges whether or not you accept the shipment.B&C is NOT responsible for charges that customs/brokers may charge you at your country's border. You are responsible to inform yourself of any possible charges regarding imports/customs.
Thank you—we sincerely appreciate your business!
If you have any questions about shipping, please feel free to call us at (316) 283-8000 during our regular hours of operation—8:00am to 4:30pm Central Standard Time. [back to top]